Cortelco Cordless Telephone DECT 6 User Manual

OWNER’S INSTRUCTION  
MANUAL  
DECT 6  
CORDLESS TELEPHONE  
SYSTEM  
 
Conference Call ................................................................................ 17  
Transfer ............................................................................................. 17  
Intercom Call ..................................................................................... 17  
Volume Control ................................................................................. 17  
Profile Menu ..................................................................................... 18  
HS Ringer Music .............................................................................. 18  
HS RingerVol ................................................................................... 18  
Page Tone .......................................................................................... 19  
KeyTone ............................................................................................ 19  
Alarm 1/Alarm 2 ............................................................................... 20  
Function Menu .................................................................................. 21  
Nondisturb ......................................................................................... 21  
RoomMonitor .................................................................................... 21  
Baby Call ........................................................................................... 22  
Walkie Talkie.................................................................................... 22  
Phone Book ....................................................................................... 23  
Entering a New Number .................................................................... 23  
Dialing from the Phone Book ........................................................... 23  
Memory Status .................................................................................. 23  
Speed Dial .......................................................................................... 24  
Storing a Speed Dial Number ............................................................ 24  
Dialing a Speed Dial Number ............................................................ 24  
Assigning a Number to a Group ....................................................... 24  
Deleting a Phone Book Entry ........................................................... 25  
DeletingAll Phone Book Entries ..................................................... 25  
Editing a Phone Book Entry .............................................................. 25  
Call Log ............................................................................................. 26  
Reviewing Call Records .................................................................... 26  
Dialing from the Call Log ................................................................. 26  
Storing a Call Log Entry to the Phone Book..................................... 26  
Deleting a Call Log Entry ................................................................. 27  
DeletingAll Call Log Entries ........................................................... 27  
Maintenance Information .................................................................. 28  
Telephone Service Problems ............................................................. 28  
Troubleshooting ................................................................................ 29  
Telephone Repair............................................................................... 30  
3
 
THANK YOU  
FOR PURCHASING THE  
6012 DECT 6  
CORDLESS TELEPHONE  
We want you to know all about your new telephone, how  
to install it, the features it provides, and the services you can  
expect from its use. We have included this information in your  
Owner’s Instruction Manual.  
PLEASE READ BEFORE INSTALLING  
AND USINGYOUR NEWTELEPHONE  
4
 
Important Safety Instructions  
Always follow basic safety precautions when using your telephone to reduce  
the risk of fire, electical shock and injury.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water, for example, near a bath tub, wash  
bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming  
pool.  
5. Do not place this product on an unstable cart, stand, or table. The  
product may fall, causing serious damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for  
ventilation. To protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by placing the  
product on the bed, sofa, rug, or other similar surface. This product  
should never be placed near or over a radiator or heat register. This  
product should not be placed in a built-in installation unless proper  
ventilation is provided.  
7. This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
supply to your home, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not locate this  
product where the cord will be damaged by persons walking on it.  
9. Do not overload wall outlet extension cords, as this can result in the risk  
of fire or electric shock.  
10. Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short out parts that could  
result in a risk of fire or electric shock. Never spill liquid of any kind on  
this product.  
11. To reduce the risk of electric shock, do not disassemble this product.  
Instead, when some repair work is required, take the unit to a qualified  
technician. Opening or removing covers may expose you to dangerous  
voltages or other risks. Incorrect reassembly can cause electric shock  
when the appliance is subsequently used.  
12. Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a. When the power supply cord or plug is damaged or frayed.  
b. If liquid has been spilled into the product.  
c. If the product has been exposed to rain or water.  
d. If the product does not operate normally by following the operating  
5
 
instructions. Adjust only those controls that are covered by the  
operating instructions because improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal operation.  
e. If the product has been dropped or cabinet has be damaged.  
f. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone during an electrical storm. There may be a risk of  
electrical shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Plug the power adaptor into an electrical outlet that is near the equipment  
and easily accessible.  
Safety Instructions for Handset Battery Pack  
CAUTION:  
There is a danger of explosion if the batteries are incorrectly replaced. Use  
only approved batteries in the handset of your telephone. To reduce the risk  
of fire or injury, be careful not to short the batteries with conducting materials  
such as rings, bracelets, and keys. The batteries or conducting material may  
overheat and cause burns.  
CONTAINSNICKEL-METALHYDRIDEBATTERY.BATTERYMUST  
BERECYCLEDORDISPOSEDOFPROPERLY  
1. Do not dispose of the batteries in a fire. They may explode. Check with  
local codes for possible special disposal instructions.  
2. Do not open or mutilate the batteries. Released electrolyte is corrosive  
and may cause damage to the eyes or skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery with  
conducting materials such as rings, bracelets and keys. The battery or  
conductor may overheat and cause burns.  
4. Charge the batteries only in accordance with the instructions and  
limitations specified in this manual.  
5. Observe proper polarity orientation for the batteries as marked in the  
telephone.  
6. Do not mix old and new batteries.  
7. Do not mix batteries of different sizes or from different manufacturers.  
6
 
Unpacking and Installation  
Box Contents  
The following items should be packed with your 6012. Please contact  
your dealer if any of them is missing.  
B a s e  
1
1
1
1
1
2
H a n d s e t  
P o w e r A d a p t e r  
B e l t C l i p  
L i n e C o r d  
B a t t e r y  
7
 
Telephone Part Identification  
1 LCD  
9 2.5 mm Headset Jack  
2 CID Review/Volume Up  
3 Esc/Flash Button  
4 Speaker Button  
5 Answer Button  
10 Hang Up Button  
11 CID Review/Volume Down  
12 Dial Pad  
13 Redial/Pause Button  
14 Ring/Charge Indicator  
15 Page Button  
6 Intercom/Transfer Button  
7 Ok/Menu Button  
8 Phone Book Button  
8
 
Installation  
Desk Mount  
1. Connect the power adapter. The power adapter connects to the  
round jack on the bottom of the base. Plug the large part of the  
adapter into the wall outlet. Use only a 6V DC 350mA, center  
positive Class 2 adapter.  
2. Connect the line cord. The line cord conncects to the telephone  
line jack on the bottom of the base.  
3. Ensure that the batteries are installed in the handset by removing  
the battery cover.  
4. Place the handset on the base.  
Wall Mount  
1. Connect the power adapter and the line cord. See Steps 2 and 3  
above.  
2. Mount the base on the telephone wall jack.  
3. Ensure that the batteries are installed in the handset by removing  
the battery cover.  
4. Place the handset on the base.  
Initial Setup  
After installing the phone, you should configure it for your location.  
To do this, you will need to set the local area code and the time and  
date. There are several other settings that you may wish to modify. All  
of these are contained in the SETUP menu which is discussed in detail  
on the following pages.  
9
 
Setup Menu  
Local Code  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU. LOCAL CODE is displayed.  
4. Press MENU.  
5. Enter your local area code (3 Digits) with the keypad. Any calls  
received from this area code will be displayed as 7 digits in caller  
ID. If you make a mistake, use the ESC/FLASH button to erase.  
6. Press MENU to save the LOCAL CODE.  
Set Default  
Use this to return the unit to the original settings.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UPuntil SET DEFAULT is displayed.  
5. Press MENU. CONFIRM is display.  
6. Press MENU to reset to default or ESC/FLASH to exit.  
Set Time  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until SET TIME is displayed.  
5. Press MENU. The year begins to flash at the bottom right of the  
screen.  
6. Press CID/UP to increase the year value. Press Volume Down  
button to decrease the year value.  
7. When the correct year value is displayed, press MENU. Now the  
month value begins to flash.  
8. At this point, you can enter values for month, day, hour and  
minutes as described in Steps 6 and 7 above. However, you can  
also just press MENU 4 times to accept the current values. All  
values except the year will be reset by any caller ID (CID) calls.  
10  
 
Time Format  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until TIME FORMAT is displayed.  
5. Use CID/UPor Volume Down to toggle between 24 Hour and 12  
Hour Format.  
6. When the desired format is selected, press MENU.  
Change PIN Code  
Use this selection to change the PIN code that links the handset to the  
base. The default PIN code is 1234.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until INPUT PIN is displayed.  
5. Use the keypad to enter the new PIN (4 digits). Use ESC/FLASH  
to erase numbers.  
6. Press MENU when finished.  
Register  
Use this option to force the handset to register to a base or to  
deregister it from a base.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until REGISTER is displayed.  
5. Press MENU  
6. Use CID/UP to select between New Registration, Select Base, and  
Deregister  
11  
 
New Register  
1. Press MENU. BASE UNIT is displayed.  
2. Use CID/UP to select between Base 1 and Base 2.  
3. Press MENU. INPUT PIN is displayed.  
4. Use keypad to enter the 4 digit PIN.  
5. Press MENU. Unit will begin registration. This may take up  
to 2 minutes.  
Select Base  
1. Press MENU.  
2. Use CID/UP to select between Base 1, Base 2 and Auto  
Select.  
3. Press MENU.  
Deregister  
1. Press MENU. INPUT PIN is displayed.  
2. Use keypad to enter the 4 digit PIN.  
3. Press MENU. Unit will deregister from base.  
Contrast  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until CONTRAST is displayed.  
5. Use CID/UP or Volume Down to select a contrast value between 1  
and 8. The contrast of the screen will change as the numbers are  
changed.  
6. When the desired contrast level is selected, press MENU.  
Language  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until LANGUAGE is displayed.  
5. Use CID/UP or Volume Down to select English, Spanish or French.  
6. When the language is selected, press MENU.  
12  
 
Unit Name  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until UNIT NAME is displayed.  
5. Press MENU.  
6. Use the keypad to enter the desired unit name. You may enter up  
to 8 characters. Use the ESC/FLASH button to erase if you make a  
mistake.  
7. When the desired name is entered, press MENU.  
Recall Mode  
This setting changes the flash time of the unit. The choices are  
EXTRALONG - 600 mSec, LONG - 300 mSec, and SHORT- 100 mSec.  
The standard flash time in the USA is 600 mSec which is the default.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until RECALL MODE is displayed.  
5. Press MENU.  
6. Use CID/UPto select between EXTRALONG, LONG, and SHORT.  
7. Press MENU.  
Auto Talk  
If Auto Talk is ON, calls will be answered by removing the handset  
from the base. If Auto Talk is OFF, you must press the ANSWER  
button to answer a call. The default setting is OFF.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP untilAUTO TALK is displayed.  
5. Press MENU.  
6. Use CID/UP to select between ON and OFF.  
7. Press MENU.  
13  
 
Dial Mode  
Use this option to select TONE or PULSE dialing. The default setting  
is TONE.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until DIAL MODE is displayed.  
5. Press MENU.  
6. Use CID/UP to select between TONE and PULSE.  
7. Press MENU.  
Backlight Time  
Use this option to change the time that the display is lighted after  
coming off hook or pressing a key.  
1. Press MENU.  
2. Press CID/UP until SETUP is displayed.  
3. Press MENU.  
4. Press CID/UP until BACKLIGHT TIME is displayed.  
5. Press MENU.  
6. Use CID/UP to select a value between 5 seconds and 20 seconds.  
7. Press MENU.  
14  
 
Telephone Features  
Receiving a Call  
When the phone rings, remove the handset from the base and press  
the green ANSWER button or the SPEAKER button to answer the call.  
You may toggle between normal mode and SPEAKER mode by  
pressing the ANSWER button.  
Note: If the phone is configured forAUTO TALK ON, you will be  
connected as soon as the handset is lifted from the base.  
Placing a Call  
To place a call, remove the phone from the base and press the green  
ANSWER button or the SPEAKER button. After you hear dial tone,  
dial the desired number.  
Predialing  
It is also possible to predial your numbers. To do this, enter the  
desired numbers first. The numbers will appear on the display and will  
be dialed out when you press the ANSWER button or SPEAKER  
button.  
Duration Timer  
A timer will start counting 6 seconds after you lift the handset or 6  
seconds after you dial a telephone number.  
Ending a Call  
To end a call, either press the red HANG UP button or return the  
handset to the base.  
Dialing  
The 6012 is capable of either TONE or PULSE dialing. The default  
dialing mode is TONE. In almost all cases, that will be correct. To  
change the dialing mode, see the DIAL MODE section under the  
SETUP menu.  
15  
 
Ringer  
You may choose from 20 ring tones. Detailed instructions for selecting  
a ring tone are given in the PROFILE MENU section.  
Redial  
There are two ways to redial the last number dialed.  
To redial immediately, press theANSWER button or the SPEAKER  
button, and then press the REDIAL button.  
To review the number before redialing, press the REDIAL button first.  
The number to be dialed will appear in the dislplay. To dial this number  
press the ANSWER button or the SPEAKER button. To remove digits  
from the displayed number, press the ESC/FLASH key. To cancel and  
return to the idle state, press the HANG UP button.  
Flash  
This telephone provides a line break signal for accessing PABX  
service or for use of Call Waiting from your local telephone company. If  
you have Call Waiting service, you can use the Call Waiting function  
per the following instructions.  
1. While having a conversation, another party calls and you hear a  
tone.  
2. Press ESC/FLASH once and release. The first conversation is  
placed on hold and the second call can be answered.  
3. Press ESC/FLASH again and release. You may speak to the first  
caller again and the second call is placed on hold.  
Keypad Lock  
To lock the keypad, press and hold the # key for 2 seconds. A small  
key icon will appear in the display. To unlock, press and hold the # key  
again for 2 seconds.  
16  
 
Conference Call  
The 6012 can make a conference call between one outside party and  
two 6012 handsets registered to the same base.  
1. Initiate a call to the outside party from one of the 6012 handsets.  
2. Once the outside call is connected, press INT/TRF.  
3. Dial the registration number of the second 6012 handset.  
4. Once the second handset answers, press INT/TRF to create a  
conference call.  
Transfer  
The 6012 can transfer an outside call to any other handset registered to  
the same base.  
1. Press INT/TRF.  
2. Dial the registration number of the handset to receive the trans-  
ferred call.  
3. Hang up the phone or wait until the second handset answers and  
then hang up.  
Intercom Call  
The 6012 can make intercom calls between any 2 handsets registered to  
the same base.  
1. Go off hook.  
2. Press INT/TRF.  
3. Dial the registration number of the handset to receive the intercom  
call.  
Volume Control  
During a call in either handset or speaker mode, you can press CID/UP  
to increase receive volume and CID/DOWN to decrease volume.  
17  
 
Profile Menu  
This menu allows you to set the tones made by the phone.  
HS Ringer Music  
This selects the ringer tone. Ring tones can be assigned for up to five  
different groups. Numbers placed in these groups will then ring with  
that tone.  
1. Press MENU.  
2. Press CID/UP until PROFILE is displayed.  
3. Press MENU.  
4. Press MENU. The DEFAULT GROUPwill be displayed.  
5. Press CID/UP until the desired group is displayed.  
6. Press MENU.  
7. The current MELODY for that group will be displayed. Press CID/  
UP to select a melody. A sample of each melody will play as you  
step through them.  
8. After the desired melody is displayed, press MENU.  
HS Ringer Vol  
This selects the ringer volume. Only one ring volume can be set. It  
will be the same for all ring groups.  
1. Press MENU.  
2. Press CID/UP until PROFILE is displayed.  
3. Press MENU. HS RINGER MUSIC will be displayed.  
4. Press CID/DOWN. HS RINGER VOL will be displayed.  
5. Press MENU. The current volume will be displayed.  
6. Press CID/UP or CID/DOWN until the desired volume is selected.  
A sample of the volume will play as you change settings.  
7. When the desired volume is reached, press MENU.  
18  
 
Page Tone  
This selects the tone played by the handset when the PAGE button on  
the base is pressed. There are four different page tones.  
1. Press MENU.  
2. Press CID/UP until PROFILE is displayed.  
3. Press MENU. HS RINGER MUSICwill be displayed.  
4. Press CID/DOWN until PAGE TONE is displayed.  
5. Press MENU. The current page tone will be displayed.  
6. Press CID/UP or CID/DOWN to select a tone. A sample of each  
tone will play as you change settings.  
7. When the desired tone is selected, press MENU. Note that the  
page tone will not change until the handset is returned to the  
base.  
Key Tone  
This selects the sound that is made when a key is pressed. The  
choices are: OFF - No Tone, TONE - Each key makes the same tone,  
and MUSIC - Each key makes a different tone.  
1. Press MENU.  
2. Press CID/UP until PROFILE is displayed.  
3. Press MENU. HS RINGER MUSICwill be displayed.  
4. Press CID/DOWN until KEY TONE is displayed.  
5. Press MENU. The current key tone setting will be displayed.  
6. Press CID/UP or CID/DOWN to select between OFF, TONE, and  
MUSIC.  
7. When the desired tone is selected, press MENU.  
19  
 
Alarm 1/Alarm 2  
The 6012 will allow you to set up to two alarm times. At this time, the  
ringer of the telephone will ring.  
1. Press MENU.  
2. Press CID/UP until FUNCTION is displayed.  
3. Press MENU. NONDISTURB will be displayed.  
4. Press CID/UP untilALARM 1 orALARM 2 is displayed.  
5. Press MENU. The current setting of the alarm will be displayed.  
6. Press CID/UP to toggle between ON and OFF.  
7. If the alarm is turned on, SET TIME will display and the alarm time  
will show in the lower right of the display.  
8. To set the alarm time, press MENU.  
9. Use CID/UP or CID/DOWN to select the hour. Note that you must  
select the AM or PM value at this time.  
10. When the hour is selected, press MENU.  
11. Used CID/UP or CID/DOWN to select the minutes.  
12. Press MENU. If you have activated an alarm, notice the alarm  
clock symbol in the display.  
20  
 
Function Menu  
This menu allows you to access the special features of the phone.  
Nondisturb  
This feature disables the ringer of the handset. You can choose to  
have the ringer disabled from 1 to 16 hours or select OFF to have the  
phone ring normally.  
1. Press MENU.  
2. Press CID/UP until FUNCTION is displayed.  
3. Press MENU. NONDISTURB will be displayed.  
4. Press MENU. HOUR and the current NONDISTURB setting will  
be displayed.  
5. Press CID/UP or CID/DOWN to select OFF or the number of hours  
for NONDISTURB.  
6. Press MENU. If you selected a value other than OFF, notice the  
NONDISTURB symbol in the display.  
Room Monitor  
This feature enables you to listen to a room using the transmitter of the  
handset.  
1. Press MENU.  
2. Press CID/UP until FUNCTION is displayed.  
3. Press MENU. NONDISTURB will be displayed.  
4. Press CID/UP. ROOM MONITOR will be displayed.  
5. Press MENU twice. ROOM MONITOR will begin to bllink on the  
display. The unit is now in ROOM MONITOR mode.  
6. To use the handset as a room monitor, initiate an intercom call to it  
from another handset.  
21  
 
Baby Call  
This feature will allow you to program an emergency number. This  
number will be dialed whenever the phone is taken off hook.  
Warning: If this feature is activated, the phone cannot be  
used to dial 911.  
1. Press MENU.  
2. Press CID/UP until FUNCTION is displayed.  
3. Press MENU. NONDISTURB will be displayed.  
4. Press CID/UP until BABY CALL is displayed.  
5. Press MENU. INPUT NUMBER will be displayed.  
6. Press MENU. If a number is stored, it will be displayed. Use ESC/  
FLASH to delete numbers. Use the keypad to enter numbers.  
7. When you are finished entering numbers, press MENU.  
8. Press CID/UP. Select ON/OFF is displayed.  
9. Press MENU. The current setting (ON or OFF) will be displayed.  
10. Press CID/UP or CID/DOWN to toggle between ON and OFF.  
11. When the desired setting is selected, press MENU.  
12. If you have activated this feature, BABY CALL will flash on the  
display.  
Walkie Talkie  
1. Press MENU.  
2. Press CID/UP until FUNCTION is displayed.  
3. Press MENU. NONDISTURB will be displayed.  
4. Press CID/UP until Walkie Talkie is displayed.  
5. Press MENU twice to enter Walkie Talkie mode. The handset will  
now connect to all other handsets registered to the same base.  
6. Press MENU twice to exit Walkie Talkie mode.  
22  
 
Phone Book  
The 6012 can store the numbers of up to 100 of your contacts in the phone  
book. Names are sorted alphabetically starting with the first character.  
(If you want your Phone Book sorted by the last name, enter the last name  
first.)  
Entering a New Number  
1. Press PHONEBOOK. The first entry in the phone book is dis-  
played.  
2. Press MENU. NEW ENTRYis displayed.  
3. Press MENU. INPUT NAME is displayed.  
4. Use the keypad to enter the name. Use the 0 key to enter a space.  
Use the ESC/FLASH key to delete a character. You may enter up  
to 16 characters.  
5. Press MENU. INPUT NUMBER is displayed.  
6. Use the keypad to enter the number. Use the ESC/FLASH key to  
delete a character. You may enter up to 24 digits.  
7. Press MENU.  
8. Press the HANG UP key to exit the Phone Book.  
Dialing from the Phone Book  
1. Press PHONEBOOK.  
2. Use CID/UP or CID/DOWN to scroll to the desired entry.  
3. PressANSWER and the number will be dialed.  
Memory Status  
This will tell you how many entries are in your phone book.  
1. Press PHONEBOOK. The first entry in the phone book is  
displayed.  
2. Press MENU. NEW ENTRYis displayed.  
3. Press CID/UP. MEMORYSTATUS is displayed.  
4. Press MENU. The number of phone book entries is displayed as  
XXX/100 where “XXX” is the number of phone book entries.  
5. Press the HANG UP key to exit the Phone Book.  
23  
 
Speed Dial  
You may store up to 10 of the Phone Book entries as Speed Dial  
numbers for ease of dialing.  
Storing a Speed Dial Number  
1. Press PHONEBOOK.  
2. Use CID/UP or CID/DOWN to scroll to the desired entry.  
3. Press MENU. NEW ENTRYis displayed.  
4. Press CID/UP until SPEED DIAL is displayed.  
5. Press MENU. HOT KEY 0 TO 9 is displayed.  
6. Press the desired key. The unit will beep to confirm and the phone  
number will be displayed.  
7. Press the HANG UP key to exit the Phone Book.  
Dialing a Speed Dial Number  
1. Press and hold the key assigned to the desired speed dial number  
for 2 seconds. The number will show in the display.  
2. PressANSWER or SPEAKER to dial the number.  
Assigning a Number to a Group  
The 6012 allows you to assign your phone book entries to 1 of 5  
groups. Groups can have special ring tones assigned to them.  
1. Press PHONEBOOK.  
2. Use CID/UP or CID/DOWN to scroll to the desired entry.  
3. Press MENU. NEW ENTRYis displayed.  
4. Press CID/UP until SELECT GROUP is displayed.  
5. Press MENU. DEFAULT GROUPis displayed.  
6. Use CID/UP or CID/DOWN to scroll to the desired group. The  
choices are DEFAULT, VIP, FAMILY, FRIEND, and COLLEAGUE.  
7. When the desired group is shown, press MENU. The unit will  
beep to confirm and the phone number will be displayed.  
8. Press the HANG UP key to exit the Phone Book.  
24  
 
Deleting a Phone Book Entry  
1. Press PHONEBOOK.  
2. Use CID/UP or CID/DOWN to scroll to the desired entry.  
3. Press MENU. NEW ENTRYis displayed.  
4. Press CID/UP until DELETE RECORD is displayed.  
5. Press MENU. The unit will beep to confirm and the next phone  
number in the phone book will be displayed.  
6. Press the HANG UP key to exit the Phone Book.  
DeletingAll Phone Book Entries  
1. Press PHONEBOOK.  
2. Press MENU. NEW ENTRYis displayed.  
3. Press CID/UP until DELETE ALLis displayed.  
4. Press MENU. CONFIRM is displayed.  
5. Press MENU.  
6. The unit will beep to confirm and EMPTY will be displayed.  
7. Press the HANG UP key to exit the Phone Book.  
Editing a Phone Book Entry  
1. Press PHONEBOOK.  
2. Use CID/UP or CID/DOWN to scroll to the desired entry.  
3. Press MENU. NEW ENTRYis displayed.  
4. Press CID/UP until EDIT RECORD is displayed.  
5. Press MENU. The name will be displayed.  
6. Use ESC/FLASH to delete characters. Use the keypad to add  
characters.  
7. Press MENU. The number will be displayed.  
8. Use ESC/FLASH to delete digits. Use the keypad to add digits.  
9. Press MENU when finished. The unit will beep to confirm and the  
edited entry will be displayed.  
10. Press the HANG UP key to exit the Phone Book.  
25  
 
Call Log  
The 6012 will store records of your calls. It records missed calls,  
received calls, and dialed calls. Each of these records can be dialed,  
stored to the phone book or deleted.  
Reviewing Call Records  
1. Press MENU. PHONEBOOK is displayed.  
2. Press CID/UP. CALLLOG is displayed.  
3. Press MENU. MISSED CALL is displayed.  
4. Use CID/UP or CID/DOWN to select either MISSED CALL,  
RECIEVEDCALL, orDIALEDCALL.  
5. Press MENU. The first entry in the list is displayed.  
6. Use CID/UP or CID/DOWN to review the call records.  
Dialing from the Call Log  
1. Follow the procedure for reviewing call records above to display  
the desired record.  
2. PressANSWER or SPEAKER and the displayed number will be  
dialed.  
Storing a Call Log Entry to the Phone Book  
1. Follow the procedure for reviewing call records above to display  
the desired record.  
2. Press MENU. STORE RECORD is displayed.  
3. Press MENU. INPUT NAME is displayed.  
4. Use the keypad to enter the name. Use 0 for space. Use ESC/  
FLASH to delete a character.  
5. Press MENU. INPUT NUMBER is displayed. The selected  
number is displayed at the bottom of the screen.  
6. Use the keypad to make any changes needed to the number. Use  
ESC/FLASH to delete digits.  
7. Press MENU. The unit will beep to confirm that the number is  
stored.  
8. Press the HANG UP key to exit the Call Log.  
26  
 
Deleting a Call Log Entry  
1. Follow the procedure for reviewing call records above to display  
the desired record.  
2. Press MENU. STORE RECORD is displayed.  
3. Press CID/UP or CID/DOWN until DELETE RECORD is displayed.  
4. Press MENU. The unit will beep to confirm the deletion.  
5. Press the HANG UP key to exit the Call Log.  
DeletingAll Call Log Entries  
You can delete all the entries in any section of the Call Log.  
1. Follow the procedure for reviewing call records above to display a  
record in the desired section.  
2. Press MENU. STORE RECORD is displayed.  
3. Press CID/UPor CID/DOWN until DELETE ALL is displayed.  
4. Press MENU. CONFIRM is displayed.  
5. Press MENU. The unit will beep to confirm the deletion. EMPTY  
is displayed.  
27  
 
MAINTENANCE INFORMATION  
Treat your telephone equipment with care for trouble-free performance.  
Avoid dropping the handset. Carefully place the handset in the base  
after use.  
Avoid putting near heating appliances and devices that generate  
electrical noise (for example, motors and florescent lamps).  
Clean your telephone equipment with a damp cloth. Stains may be  
removed with a mild soap. Do not use liquid or aerosol detergents or  
cleaning agents.  
Do not expose to direct sunlight or moisture  
Retain the original package in case you need to ship it at a later date.  
TELEPHONE SERVICE PROBLEMS  
If you have any problems with your telephone service, determine if the  
problem is with your unit or the telephone company lines BEFORE  
CALLING THE TELEPHONE COMPANY. Be aware that the tele-  
phone company may charge you for a service call if the problem is  
caused by your telephone.  
28  
 
TROUBLESHOOTING  
PHONE DOES NOT RING  
1. Line cord is disconnected at telephone outlet or at telephone.  
2. Phone is OFF HOOK. Make certain the phone is well seated in the  
base.  
NO DIAL TONE  
Wire is disconnected at telephone or at wall jack. Test the telephone in  
a different wall jack. If it works, the first jack may be defective.  
BLANK SCREEN  
Check if the adapter is connected properly.  
CALLERSARE NOT DISPLAYED ON THE SCREEN  
1. Verify that you have subscribed to the appropriate service (Caller  
ID and Call Waiting Caller ID) from your telephone company. If  
you only subscribed to Caller ID service the unit will not display  
call waiting caller ID information.  
2. Check if your answering machine is set to answer before 2 rings.  
NO CALLER INFORMATION IS DISPLAYED WHEN  
HEARINGTHE CALLWAITINGBEEP  
Verify that you have subscribed to Call Waiting Caller ID service from  
your telephone company.  
We encourage you to disconnect all the telephone cords and adapter;  
and then reinstall the unit step by step per this instruction manual  
before you ask for service.  
SAVE THESE INSTRUCTIONS  
29  
 
TELEPHONE REPAIR  
DO NOTATTEMPTTO REPAIRTHIS PRODUCTYOURSELF.  
Telephones manufactured by CORTELCO must be returned to us for  
repair. You can return your telephone to CORTELCO for repair or  
replacement in accordance with our LIMITED WARRANTY.  
CORTELCO warrants THIS PRODUCT against defects in material and  
workmanship in accordance with our LIMITED WARRANTY. If your  
telephone is returned for repair, include a copy of your sales receipt  
containing the date-of-purchase. DO NOT INCLUDE THE ORIGINAL  
SALESRECEIPT.  
If date-of-purchase is not included, the factory date printed on the  
label on the bottom of your telephone will be used as the date-of-  
purchase. The factory date allows six months for distribution and sale  
of this product. If you return your telephone for repair, the warranty  
period is not extended. The original date-of-purchase continues to  
apply to your warranty.  
OUT-OF-WARRANTY REPAIR We will repair this product for a  
nominal fee after the LIMITED WARRANTYhas expired if you send it  
to us in a complete and undamaged condition. The repaired unit will be  
shipped to you C.O.D., freight collect.  
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to  
us for repair, package it carefully, preferably in the original carton.  
Be sure to include your return address, a copy of the sales receipt  
showing date-of-purchase, and a note describing the problem you have  
with your Telephone. Shipping must be prepaid. If the telephone is in  
warranty, it will be repaired orreplaced, at our option, at no cost to  
you, and it will be returned shipping prepaid.  
Ship your telephone (shipping prepaid) to:  
CORTELCO  
REPAIRCENTER  
1703 SAWYER ROAD  
CORINTH, MS 38834  
30  
 
FCC INFORMATION  
Part 68 is a Federal regulation which requires equipment to be tested and  
registered with the FCC prior to its connection to the network. This  
equipment complies with Part 68 of FCC rules. On the bottom of the  
telephone is a label that contains, among other information, the FCC Registra-  
tion Number and the Ringer Equivalence Number (REN) for this equipment.  
You must, upon request, provide this information to your telephone company.  
The Ringer Equivalence Number, which is used to determine the number of  
devices you may connect to your phone line, indicates the amount of power  
that your telephone draws from the telephone company line during ringing. If  
you have more than one telephone (or other terminal device) connected to the  
telephone company line, you should total the ringer equivalence numbers  
(REN s), and be sure that the total is not more than five. Your telephones may  
not ring if the total is more than five. Also, in some rural locations, your  
telephone may not ring if the REN total is more than three.  
RESTRICTIONS You must not connect your telephone to coin-operated  
lines or party lines.  
INSTALLATION This model telephone must be connected to the telephone  
company lines through a modular jack. The required USOC for the modular  
jack is RJ11C for desk mounting and RJ11W for wall mounting. The USOC  
number is printed on the label on the bottom of your telephone.  
HEARING-AID COMPATIBILITY The handset on your telephone will  
work with magnetically-coupled hearing aids. You can use a hearing aid  
equipped with a T (Telephone) switch.  
IN CASE OF TROUBLE If your telephone should cause problems on the  
telephone line, the telephone company can temporarily disconnect your  
service. The telephone company must then notify and allow you to correct the  
problem.  
The telephone company may from time to time change its lines or equipment.  
They must notify you if planned changes will affect your telephone service, to  
allow you to take steps to prevent interruptions.  
Part 15 regulates the electromagnetic energy emitted by equipment to  
minimize interference to radio, television, and other wireless devices. This  
telephone complies with Part 15 of the FCC Rules. In the unlikely event that  
interference occurs, move the telephone and/or radio, television, etc. to  
increase the separation distance.  
31  
 
LIMITEDWARRANTY  
If you purchased this product new in the U.S. or Puerto Rico, CORTELCO  
warrants it against defects in material and workmanship for a period of one  
(1) year from the date of original purchase. This warranty is in lieu of all other  
express warranties. During the warranty period, CORTELCO agrees to repair  
or, at its option, replace the defective product, or any part of it without charge  
for parts or labor. This is your exclusive remedy. This warranty does not cover  
damage resulting from accident, misuse, abuse, improper installation or  
operation, lack of reasonable care, the affixing of any attachment not provided  
by CORTELCO with the product and loss of parts. The warranty is voided  
in the event any unauthorized person alters or repairs the unit.  
Telephone companies use different types of equipment and offer various  
types of services to customers. CORTELCO does not warrant that this  
product is compatible with the type of equipment of any particular  
phone company or the services provided by it.  
CORTELCO DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING  
THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY  
OF FITNESS FOR A PARTICULAR PURPOSE, AS OF THE DATE ONE  
YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT.  
CORTELCO ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU  
MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  
THE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO  
YOU.  
If failure occurs and your telephone is in warranty, service shall be provided  
by returning it to CORTELCO - Repair Center, 1703 Sawyer Road,  
Corinth, Mississippi 38834, shipping prepaid. The product will be  
repaired or replaced if examination by us determines the product to be  
defective. Telephones received damaged as a result of shipping will require  
you to file a claim with the carrier.  
Rev.1.1  
32  
 

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